Due to quality problems, there is no reason to return, exchange, or refund within seven days.

Delivery and Shipping Policy:

In the Auckland area, the delivery or postage time will be 1-3 working days. Our team will deliver the product to your designated address as soon as possible.

In the North Island area, the mailing time will be 3-5 working days.

In the South Island area, the mailing time will be 6-8 working days.

If the product is delivered by a courier company, we will take pictures of the product before the courier takes it away to ensure that there is no problem with the product.

If the product is damaged in transit, we will help you find the courier company to negotiate a claim.